Contact

We’re Just a Message Away – Every Day of the Week

Got a question? Need a hand with your order? Just want to connect with a real person? We’ve got you covered. Our support team is on standby 7 days a week, ready to help.

Customer Service Opening Hours:
Monday to Friday
from 09:00 to 17:00
Saturday and Sunday from 11:00 to 15:00
(GMT) Greenwich Mean Time (London)
We respond within one day.

  • Order Help

    Want to check your order status or make a change? We’ll get you sorted fast.

  • Product Advice

    Not sure what to pick? Tell us what you’re looking for, and we’ll help you choose the perfect fit.

  • Returns & Swaps:

    Need to return something? We’ll walk you through the steps, one at a time.

  • Concerns & Feedback

    If something didn’t go quite right, we want to hear about it, and make it right.

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Frequently Asked Questions

Got questions? Our FAQ page covers everything from shipping times to return policies, all in one place. If you’re looking for quick answers, start there.

Frequently Asked Questions
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About Us

Want to know who we are and why we do what we do? Visit our About Us page to learn more about our story, values, and the team behind the brand.

Learn More

Contact Form

Company Information

Website Name: Olivias-Shop
Company Name: Duo Station
Address: Geurdeland 17 G, Andelst, Gelderland, 6673 DR, Netherlands
E-Mail: support@olivias-shop.co.uk
Phone: +31 684880810
Business Number: 90667964
VAT Number: NL865398719B01

Customer Service Opening Hours:
Monday to Friday
from 09:00 to 17:00
Saturday and Sunday from 11:00 to 15:00
(GMT) Greenwich Mean Time (London)
We respond within one day.